From inside-out to outside-in. Starting with the user

Digital workplaces in municipalities are often built around policies or applications. But what happens when you start with someone’s actual working day? That is exactly what Centric does when setting up Workspace 365.

With Workspace 365, Centric creates a workplace that adapts to you. Key updates come to you automatically through smart notifications and clear overviews. You stay on top of things without having to search.

• Notifications only when they truly matter

• Everything in one place. From tasks to documents

• An interface that adjusts to your day

This makes the workplace feel logical, fast and enjoyable for everyone. Whether you are confident with tech or not. That is especially important in municipalities, where digital skills can vary widely.

Digital growth in five smart steps

Many municipalities are already making progress with digitalisation. But becoming truly digitally mature, where technology, processes and people work together, is something else entirely. Municipalities want to work smarter with information, collaborate better and make informed decisions based on data. And they want to do that in a way that fits their own pace, culture and goals.

Centric helps municipalities grow towards digital maturity step by step. Not through a big leap, but through a flexible path that works: 

1. Get a clear picture: Map out your apps, data and compliance status. Then you know where you stand.

2. Start with a modern workplace: Work securely and flexibly in the cloud, with Workspace 365 as your central access point.

3. Work and collaborate differently: Spend less time on email. Work together more effectively and manage documents smartly. 

4. Automate where it makes sense: Take tasks off your plate using Power Platform and smart integrations.

5. Make data-driven decisions: Base your choices on up-to-date, connected information. 

A partner that truly understands municipalities

Centric has worked with Dutch municipalities for over 25 years. From civil affairs and taxation to the social domain, public space and operations. Centric supports municipalities with apps, advice and hands-on support.

That experience means they understand the processes, policies and people within municipalities. This makes Centric a reliable partner for any municipality looking to improve their digital workplace.

What you can expect from Centric:

• Real-world knowledge of municipal processes and governance. Built through long-term collaboration with almost every Dutch municipality.

• Own applications for local government, API and data platforms for data-driven working, private data centres, the ‘municipality workplace’ and modern end-user support.

• Support that grows with your organisation. From adoption to change management and digital maturity. 

Smart integration of Centric applications in Workspace 365

Many municipalities use dozens of Centric applications. From civil affairs and social services to taxation and public space. By integrating these directly into Workspace 365, you create one central, intuitive digital workplace. One that truly works for municipal organisations.

What this means for employees:

• Apps are automatically assigned based on role and team

• Mobile and external colleagues get secure access too

• API integrations enable data-driven working 

This integration brings together content and access. Municipalities get more value from their existing Centric apps, without extra admin or technical hassle. Everything is accessible through one central point. Aligned with each user’s working day.  

The result: calm, structure and focus. Just what you need to work effectively. 

What works for one municipality, will work for others too

Municipalities like Lopik and West Maas en Waal show how the collaboration between Centric and Workspace 365 works in real life. Their experiences form the foundation for an approach that is easy to apply elsewhere. No need for every municipality to reinvent the wheel.

Centric is moving towards a standardised way of working:

• Reusable setups for roles, teams and clusters

• Standard integrations with domain systems via open APIs

• A clear management framework that can be shared across municipalities

For municipalities already using Centric solutions, a modern, user-friendly workplace is within reach. Workspace 365 adds an intuitive interface that brings clarity and calm. Everything people need in one place.

This approach fits perfectly with the Common Ground philosophy. Open standards. Systems that work well together. No vendor lock-in.

“Does municipality X work like this? Then it will probably work for us too.” You often hear this within municipalities. And rightly so. Together, we are building a digital workplace that grows with your ambitions. Practical, scalable and ready for the future.